Your embedded media will not play in PowerPoint unless it is not in a format supported by the office. Media compatibility with PowerPoint is key to all essentials. Here is the list of potential solutions for fixing the error, i.e., PowerPoint cannot play media mp4. Once you get to know about the reason causing an error on your device, the next step is to opt for a suitable solution. Update, repair, or replace as per the requirements.
Sometimes up-gradation issues of Windows media player cause the error, i.e., PowerPoint cannot play media mp4. Always check the slide volume sometimes, it is muted that may confront you with PowerPoint cannot play media mp4. The media files, i.e., audio/video, will not play unless the slideshow option of PowerPoint is on. Always check the system volume, adjust it to the audible level, and then play the media files in PowerPoint. If the media file is working appropriately on other devices, then an issue exists in your device. Try to play them on another device to check if they work at all. Sometimes, due to any background application or software, the operating system cannot play the media files. Here in this article, you will get to know about the potential reasons causing the error, i.e., and PowerPoint cannot play media and suggest appropriate solutions to fix the error first hand. PowerPoint cannot play media is a common error while using PowerPoint slides, and it may also occur due to some faulty functioning of PowerPoint itself. For the appropriate working of the media files, it is necessary to choose the correct media format suitable for the office version in use. 
This error may cause the media content, i.e., videos or audios embedded in power presentation, not to work properly or not play at all. And out of them, one is PowerPoint cannot play media mp4. Sometimes while using an office product, i.e., PowerPoint on the device, it makes you confront some errors. Please tell me why my video doesn't play in PowerPoint?
When I embedded the video in PowerPoint and played the video, it did not work, but the audio played as expected.
wmv video files, which are listed as being compatible with PowerPoint 2016.
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